For some time now, the most requested feature addition has been a live support app. Examples of live support services may be seen on many large corporate websites, usually in the header or footer. Looking at this type of application, it did seem like a perfect fit for the Skysa App Bar; a persistent floating placement that is very visible would be great for this. In addition to the superior placement afforded by being on the Skysa bar, we identified 3 key areas we could improve on from what is currently available from other providers.
Ease of Installation - With Skysa, just find the app in the app library and click Add. The options are easy to understand and you will be up and running in just a few minutes. The Skysa Live Support Chat does not require any operator software to be installed either; all you or any operator needs is a web browser and an Internet connection.
Great User Experience - Live Support Chat has been built from the ground up with an awareness of the operator and site owner. The interface is clean and intuitive; while still providing powerful features. The same level of attention went into the reporting; making sure you are able to quickly see what you are looking for without having to dig through data.
Low Price Point - Here at Skysa, we have always worked to cater to all website owners from small sites to large; and just like our other premium apps, Live Support Chat only requires the basic upgrade plan at just $4.95/mo.
Try it out and let us know what you think. You can add the Live Support Chat app to your Skysa bar from the Usability section of the App Library. If you don’t have a Skysa bar yet, you can create one from your account page after logging in. As with any update, if you have issues please report them in the Help > Support Request section.