In addition to being able to use the default app icon or inputing a URL to your own icon you have hosted, we have now added an Icon Library tab next to app icon fields when adding or editing your apps. Click the yellow Icon Library tab to open a full library of icons to choose from. We include all the built-in Skysa app icons as well as several third-party open license icon sets; all available to help you customize your bar with your own particular look and feel.

Ease of Installation - With Skysa, just find the app in the app library and click Add. The options are easy to understand and you will be up and running in just a few minutes. The Skysa Live Support Chat does not require any operator software to be installed either; all you or any operator needs is a web browser and an Internet connection.

Great User Experience - Live Support Chat has been built from the ground up with an awareness of the operator and site owner. The interface is clean and intuitive; while still providing powerful features. The same level of attention went into the reporting; making sure you are able to quickly see what you are looking for without having to dig through data.

Low Price Point - Here at Skysa, we have always worked to cater to all website owners from small sites to large; and just like our other premium apps, Live Support Chat only requires the basic upgrade plan at just $4.95/mo.

Try it out and let us know what you think. You can add the Live Support Chat app to your Skysa bar from the Usability section of the App Library. If you don’t have a Skysa bar yet, you can create one from your account page after logging in. As with any update, if you have issues please report them in the Help > Support Request section.

For Full Details of the New Live Support Chat, Click Here

We added two new settings to the plugin based on requests we have received. First, we added the option to hide the bar for logged out users. This may be useful for more private site communities. The second option we added is to customize the login page path. This is the page logged-out users are directed to if they try to use an app which requires login. This setting defaults to /wp-login.php, some site owners have wanted to change this to their own custom page or a register page.

If you have a WordPress or BuddyPress site, be sure to check out the app. And if you already have the app installed get the update, it's worth it. Also, your feedback is very welcome. Feel free to let us know what you think by rating the app and in the comments below.

Official WordPress Skysa App Bar Plugin: http://wordpress.org/extend/plugins/skysa-official/

Here’s what is new:

New styling on the top menu button to make it more obvious and clickable; the color of the button matches the app menu button style of your bar. Additionally the down arrow now matches the text color correctly.

Translate is now available in instant messaging, including the ability to auto translate as new messages from that person comes in. Just like in the Chat Room app, the translate app must be installed on your bar in order for it to be available in instant messaging.

An Ignore option has also been added to the top menu, it allows a user to ignore anyone which tries to chat with them.

IM Options is a new options pane which is accessible from the top menu on IM conversation windows and from the Instant Message app button on your Skysa bar. The option to have a sound when new messages come in has been moved to this new options pane.

An option to turn off page following has also been added to the IM Options dialog along with a way to manage your ignore list.

Smileys have been added to a new menu next to the submit box making it easy to insert on of the many smileys supported in the IM and Chat Room apps.

A collaborate menu has also been added next to the submit box as well, providing a shared white board, shared document editing and info on sharing images and videos.

Pop-out is now enabled for IM windows; allowing each conversation to be popped out from the site and to continue the conversation no matter if they are still on the site or not.

Please provide your feedback in the comments below. If you encounter any bugs, please open a support request so we can look into it for your right away.

The Membership tab in your bar management (now called just "Members") has been your way to see the members which have signed up on your bar; if you needed and were using the Skysa fallback member system. Since this is not the case for most people, we have re-designed the Members section to show All Members, no matter how they connect and interact with the Skysa bar. You now have a robust way search for and browse members as well as see additional details about them, such as approximate location, IP address and member ID.

If you are using Skysa's member system, you can still manage those members from the Integrated Membership sub tab.

Check it out and let us know what you think in the comments below.

Overview Tab - Overview shows a list of all the apps you have installed, clicking on them will take you directly to the options for that app. On the right it provides a list of actions and reports available for specific apps you have installed. Some actions could include Managing Comments or Adding Announcements. Also on the right is a small chart showing the total app usage for the week; clicking it will take you to the Stats tab.

Stats Tab - Stats provides a detailed look at how apps are often apps are used and specific aspects of certain app usage as well. You can compare apps against each other or click on an app to see just that app and if applicable the specific feature usage within that app.

Manage Tab - Manage allows you to move around the order of your apps and also delete apps you do not use. If you want to keep an app’s settings but do not wish to keep it on your bar at this time, you can move it into the Non-Active Apps section. When in that section it will not load on your bar, but you can always re-enable it later.

Please provide your feedback on this change and let us know what other features you would like to see in the future.

A lot of our users have relied on the Instant Messaging app to show a count of who is currently on their site. However they have also been disappointed, when using it that way, because it is designed to only show people who are connectable. What people really want in an “who’s online” app, is a count of who has been on the site in the last few minutes; and that is exactly what we give you with the new app. In fact, we allow you to set how many minutes to go back for your online count.

When the Who’s Online app button is clicked it pops up an app window showing a map of the world with the location of each person online. Instead of showing a messy jumble of pins, they are grouped in areas with a denser concentration with a count of how many are in that area. The map is zoomable for more detail on the location. There is an option on the app to show popular content on the site. Popular content lists links to the current most popular pages on your site in and the number of visits those pages have seen in the last few minutes. 

One awesome feature is the ability to create sub accounts to manage bars. This will come in really handy for our enterprise customers and resellers! No longer is a bar restricted to just you, you can customize who can access at bar profile and setup the access over the sections you want them to control!

Play our App Social Game App-Tini! It is a puzzle game that is based around the services we offer. We will be the first to incorporate a game around a service. We are very excited about this new feature!

We hope you enjoy our new website, we welcome your feedback. If you encounter issues please let us know!